Argus Known Issues¶
This section contains Argus’s known issues.
Unable to access to argus portal¶
If you are unable to access argus portal, please make sure to check below points:
- Make sure your account exists in both MCS and SHARED Domains
- Make sure your account in MCS is not locked out
- Make sure you are entering your username and password correct
Grey screen when launching Argus Redhat desktops¶
When launching an Argus Redhat desktop for the first time, or relaunching after a period of time, you will see a grey screen. The screen will be displayed for about 1 minute before you see the desktop. Please be patient and wait until you see the Redhat desktop.
Initialization failed error when launching Argus desktops from Mac computers¶
If you receive “Initialization failed” error while launching Argus desktop from a Mac computer, please make sure you have the latest Citrix Receiver installed.